Navigating insurance claims can be daunting. At Nickole Auto Body, we simplify the process
Accidents happen, but with Nickole Auto Body, your vehicle is in expert hands:
A flawless paint job is crucial for both aesthetics and protection:
When you're stranded, prompt and reliable towing is essential:
We understand the inconvenience of being without your vehicle:
The final touch in our repair process ensures your vehicle feels brand new:
For over 52 years, Nickole Auto Body has been an integral part of the Saugus community, building a legacy of trust, quality, and impeccable service.
Our longevity speaks volumes about our dedication to excellence and the strong relationships we’ve nurtured with our neighbors.
As a family-owned business, we understand the importance of reliability and community ties. Our mission has always been to provide top-tier auto body repairs while treating every customer like family.
If repair costs exceed the vehicle’s value, it’s deemed totaled. However, you can choose to repair it, understanding potential implications like salvage titles.
Coverage depends on your policy and the nature of the repairs. It’s essential to review your coverage details and discuss them with us.
Not necessarily. If the accident wasn’t your fault, your premium might not be affected. However, if you’re at fault, your insurance company may adjust your rates.
Repair timelines vary depending on the severity of the damage. Minor repairs can take a few days, while extensive damage requiring part replacements may take weeks. At Nickole Auto Body, we provide realistic timelines and keep you updated throughout the process.
Yes! You have the legal right to choose your preferred auto body shop, regardless of your insurance company’s recommendations.
Absolutely. We use advanced color-matching technology to ensure a seamless finish that blends perfectly with your original paint.
Yes! We stand by our work with a lifetime warranty on body repairs and paint jobs, ensuring your peace of mind.
If the cost of repairs exceeds your car’s value, your insurance may declare it a total loss. You can still choose to keep and repair it, though your insurance payout will be adjusted.
While appointments are recommended for faster service, walk-ins are always welcome!
First, ensure everyone’s safety and call the authorities if needed. Document the damage with photos, exchange insurance information, and contact Nickole Auto Body for immediate assistance.
Yes! If you have rental coverage, we coordinate with your insurance to provide a vehicle. If you don’t, we offer affordable in-house rentals.
Yes! The at-fault driver’s insurance should cover your repair costs. We work directly with them to ensure a smooth claims process.
Yes! We handle all insurance paperwork and negotiations so you don’t have to.
Absolutely! Every repaired car receives a complementary cleaning, and we also offer full professional detailing services to make your vehicle look brand new.
